Leadership
Leadership Skills to Overcome Today's Challenges
Bring Out the Best in People—and Keep Them!
Character-Based Leadership Skills: A Novel
Resolution for Today's Workforce Challenges
Employee Development, Motivation and Retention
Making a Lasting Impact: How to Give Employees Feedback for the Good and Bad
How to Reduce Employee Turnover by 25%!
Hiring People You Want ... and Getting What You Expect!
Ethics in the Workplace
Prevailing over Ethical Dilemmas and Feeling Good about Doing What's Right
Leadership
Leadership Skills to Overcome Today's Challenges
SM
The subtle
differences between managers and leaders can make the difference
between success and failure in today's economy. Learn how to develop
leadership skills to the next level by:
-
Developing the
untapped potential in employees
-
Getting employees
to achieve organizational goals
-
Lifting morale
non-monetarily
-
Improving customer
satisfaction while reducing expenses
Bring Out the Best in
Your
Healthcare Staff—and
Keep Them! SM
Among the greatest challenges healthcare managers face is the endless struggle to
build a harmonious workforce of conscientious, loyal employees. Learn
from best practices of organizations that
succeed in this struggle by practicing a novel set of character-based
leadership skills. Their results ...
-
Nursing staff
turnover drops, and
...
-
Employees perform at new levels of excellence, then ...
-
Survey deficiencies
decrease,
and ...
-
Patient/resident care
improves,
then
...
-
Workforce expenses decrease significantly, and ...
-
Managers free their time for more important tasks!
This interactive presentation describes realistic ways for participants
to achieve similar results. Attendees learn how to develop
the untapped character qualities in their employees and more.
Character qualities
like dependability, sensitivity and thoroughness encompass more
than ethics ... they are inner traits that produce tangible results!
Character-Based Leadership Skills:
A Novel Resolution for Today's Workforce
Challenges SM
Employees today want more from
their jobs than just a paycheck—they want inspiring and dependable
leadership. Few managers were born as natural leaders. What healthcare managers lack in leadership skills, costs
facilities thousands of
dollars every month from uninspired employees and needless turnover.
This session focuses on developing skill sets so attendees become more
effective leaders. Character-based leadership skills helps all managers,
regardless of current performance, reach the next level. Healthcare
executives and managers love this presentation because they get
significant yet simple solutions for some of their toughest workforce
challenges!
Agenda:
-
How to make people skills the No. 1
driver of your success
-
How to reinforce behavior you want repeated
through a non-monetary method of employee recognition
-
Small group exercise(s) for practicing and discussing new skills learned
-
How to overcome common employee problems
-
How to get your workforce from where they are to where you want them to
be
-
How to build on your leadership strengths and strengthen your
weaknesses
-
A dramatic closing story that illustrates the powerful benefits of
this material
The
proven management techniques revealed in this presentation produce
significant results for participants within months. (Feel
free to request verification of this fact.)
Employee Development, Motivation and Retention
Making a Lasting Impact: How to Give Employees Feedback for the Good and
Bad
SM
Employees want genuine
appreciation for the good they do and constructive feedback on how to
improve. With skilled labor so hard to find and costly to replace, more
and more healthcare managers are learning about constructive criticism and how to
develop the untapped potential in their staff. Managers who develop this
skill stand out as leaders.
Participants learn how to:
-
Focus on the positive
and reinforce behavior they
want repeated
-
Give employees the appreciation
they deserve
-
Discipline and restore
employees with performance/behavior problems
-
Develop untapped potential in employees
-
Give constructive
feedback
-
Conduct motivating
performance reviews
How to Reduce Employee Turnover by 25%! SM
Employee turnover has a subtle
but dramatic impact on the bottom line. The costs associated with
employee turnover run from $800 for a low-wage employee, to over $5000
for "the average employee" according to numerous workforce studies. Even
though employee turnover is so costly, most healthcare managers
receive little training in employee retention. This presentation gives managers proven methods for dramatically
reducing employee turnover.
Participants learn how to:
-
Encourage employees to stay, by
using proven non-monetary retention methods
-
Avoid hiring the wrong
people and reduce new-hire turnover
-
Discipline and restore
employees with performance/behavior problems
Addressing employee turnover is the most effective way to overcome
recruitment challenges.
Hiring People You Want ... and Getting What You Expect! SM
This hands-on workshop teaches a
fresh approach to a common struggle for healthcare managers: hiring people you
want ... and getting what you expect! Learn proven methods to address
one of your biggest workforce headaches.
This
presentation enables you to:
-
Use an innovative (and simple)
recruitment strategy that cuts employee turnover in half (audiences sigh in relief when they hear it)!
-
Hire employees with job-specific character traits
-
Prepare character-discerning questions for the interview process
-
Reduce the risk of negligent hiring lawsuits
Ethics in the
Workplace
Prevailing over Ethical Dilemmas and Feeling Good about Doing What's
Right SM
Alternate title: Character in the
Workplace—The Greatest Untapped American Resource
SM
The corporate scandals and leadership breakdown of recent years, now
affects employee trust, business relationships, company profits and the
economy. Integrity in the workplace is no longer assumed. Conscientious
executives are taking the lead and are reinforcing integrity and values
in the workplace. This interactive presentation helps executives build
trust. Attendees get helpful advice on how to remain competitive despite
ethical pressures from competitors and customers.
Participants learn:
-
How poor ethics affects employees and
hurts the bottom line
-
How to strengthen your resolve to do what's right
-
How to reduce exposure to expensive lawsuits through ethical business
practices
-
How to confidently free yourself from ethical dilemmas
-
How good ethics increases business success
Intended Audience
All healthcare managers, executives,
administrators, DONs, and team leaders
Length of Sessions
1 to 2
hours for educational sessions
40 to 90
minutes for keynotes
(For half-day and one-day
workshops click here)
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